Certified Compliance with the EU-U.S. and SWISS-U.S. Privacy Shield Framework

EU-U.S. and SWISS-U.S. Privacy Shield Framework

Our data handling practices are Privacy Shield certified and fully compliant with data privacy requirements for EU and U.S. residents.

In the U.S., this program is administered by the International Trade Administration through the U.S. Department of Commerce. Secure Data Recovery Services conducts annual third-party certifications to meet the requirements of the Privacy Shield Principles with regard to protecting personally identifiable data. Our compliance is regularly reviewed by the Department of Commerce and our privacy policy and certification are posted online.

Overview of EU-U.S. Privacy Shield Requirements

A few of the most important Privacy Shield requirements are outlined below:

• Provision of adequate privacy protection protocols, mechanisms and standards
• Disclosure of personal data types collected, the relevant purposes for which they are collected and the rights of individuals to access their data
• An obligation to protect personal data from unauthorized access, disclosure, alteration, loss or misuse
• Recourse to individuals affected by non-compliance through complaint and dispute mechanisms plus remediation processes accessible by individuals and Department of Commerce inquiries

All of Secure Data Recovery Services recovery and repair processes adhere to all requirements of EU-U.S. Privacy Shield compliance with regard to the handling of personal data. We also comply with the strongest security standards in the industry such as SSAE 18 SOC 1 Type II & SOC 2 Type I certifications, 512-bit data encryption and SSAE 18 Type II closed networks for data transfer.

Our Commitment to Confidentiality

We take confidentiality seriously with regard to your business' sensitive data, which we may encounter when providing any of our data services such as RAID or hard disk recovery or server repair. Our labs and facilities are equipped with the latest security controls, such as 24-hour surveillance and limited media access to protect your customers' private information.

Data is never shared with or transferred to third parties without your prior, explicit permission nor do we ever sell information as declared in our public, online privacy policy. At your request, we fully encrypt any recovered data delivered to you on your preferred digital media.

EU-U.S. Privacy Shield Certification Offers Peace of Mind

EU-U.S. Privacy Shield compliance ensures that your most sensitive data is handled with the utmost care and security. It is protected from unauthorized access or disclosure, corruption or loss. Any personally identifiable information encountered during our secure recovery or repair processes is collected, managed and stored only in accordance with the seven fundamental principles and 16 supplemental principles set forth by EU-U.S. Privacy Shield documentation.

Additional Benefits When Using Secure Data Recovery Services

Besides EU-U.S. Privacy Shield certification and the security controls mentioned previously, Secure Data Recovery Services offers several valuable benefits:

• 24/7/365 customer service availability
• Free media condition and recovery analysis plus accurate time and cost quotes
• Emergency data recovery service with rapid turnaround
• A recovery rate exceeding 96 percent
• Online and mobile device access to initiate, monitor and manage your data recovery order
• Our No Data, No Recovery Fee Guarantee

We also take pride in our industry-leading Class 10 ISO 4 cleanroom plus Mac Certified Technician and GSA Approved Contractor statuses.

Contact Us Today

Whatever your needs for data recovery, system repair or our other professional data services, we are here to help with the most advanced expertise, tools and security in the data recovery industry. Call us today at 1-800-388-1266 to open a case or inquire further about our capabilities.