Flexible Data Recovery Options for Any Case
We have a range of data recovery options to restore lost files on any storage device. Our reliable data recovery services offer in-lab, remote, and on-site retrieval with multiple plans available, including 24/7 support. We have resolved over 100,000 cases and restored billions of files for companies and people worldwide. Our team has seen it since 2007, allowing us to develop flexible service options for all situations. Trust the fast, secure service with certified experts, a transparent process, and a No Data, No Recovery Fee guarantee.
Data Recovery Options Tailored To Your Needs
Data loss cases are often unique. They typically feature different devices, failures, and file types. Your storage could have severe physical damage or logical errors. It might need a custom solution or modified utilities. Each of those variables impacts the outcome. However, we believe that the service should remain consistent. To that end, our staff will outline the data recovery process and review your service options. So you can make the best choice.
In addition to retrieving files inside a state-of-the-art Class 10 ISO 4 cleanroom, we provide these data recovery options:
Remote Service
Some cases require an immediate solution. Our remote services reduce downtime following data loss from logical issues. After being granted access to the network, our technicians can begin to recover data without handling the device. This option is ideal for agencies or businesses reluctant to transport large-scale storage systems or sensitive data. You will have instant access once we restore files. We can retrieve deleted data from all RAID levels and address file corruption remotely.
Bottom Line: We connect to your network and restore data. It does not get any quicker than this.
On-Site Service
Sometimes, catastrophic failure leads to data loss on hardware that cannot leave the premises. In that case, our engineers can come to you. We have traveled around the world to recover critical files for clients in public and private sectors. Our on-site services use specialized tools to diagnose the problem and perform hard drive repair in a safe environment. We conduct on-site recoveries in a mobile clean cell to minimize the risk of further damage and data loss. You do not have to relinquish control of confidential files with us.
Bottom Line: We bring our advanced tools anywhere in the world within a day.
Data Recovery Plans and Pricing
We understand that data recovery costs play a role in these decisions. That’s why our staff works hard to supply customers with several data recovery options. We adhere to a secure, straightforward process with fair pricing and a No Data, No Recovery Fee guarantee. You get your data back, or pay nothing. We also include our encrypted external drives with multi-factor authentication (MFA) as transfer media for enhanced security. Whether you’re looking for emergency data recovery services or something more relaxed, we have an option that fits your needs.
Here are our data recovery plans:
Standard Service
A core plan with a free diagnostic, no-risk quote, and an estimate of success. Standard service gives you all the information to make the best decision. Featuring quicker turnarounds than the same service from other companies.
Inbound Shipping: Prepaid FedEx label provided for domestic customers.
Diagnostics: Within 72 hours of arrival.
Support: Phone and lab support are available Monday through Friday from 9 AM to 5 PM.
Timeline: Between 5 and 9 business days.
Return Shipping: FedEx 2Day on an encrypted drive up to 2 TB.
Expedited Service
An upgraded plan with all the essentials for those on a tighter schedule. Expedited service delivers a free diagnostic and quote in a shorter timeframe. Reclaim your lost data faster than ever.
Inbound Shipping: Prepaid FedEx label provided for domestic customers.
Diagnostics: Within 24 hours of arrival.
Support: Phone and lab support are available Monday through Saturday from 9 AM to 9 PM.
Timeline: Between 2 and 4 days.
Return Shipping: FedEx 2Day on an encrypted drive up to 6 TB.
Emergency Service
An around-the-clock plan when reversing data loss is critical and urgent. Emergency service provides non-stop support until the completion of your case. The top choice for reducing downtime and getting back to business.
Inbound Shipping: Prepaid FedEx label provided for domestic customers.
Diagnostics: Upon arrival.
Support: Phone and lab support are available 24/7, including nights, holidays, and weekends.
Timeline: Less than 48 hours.
Return Shipping: FedEx Priority Overnight on an encrypted drive up to 6 TB.
Note: These figures represent the average duration of a typical case. The exact timeframe depends on many details that are unique to your device. Therefore, we cannot guarantee the above timeframes. However, our team is still committed to providing the best possible results in the shortest amount of time.
Note: There are two options if the recovered data exceeds 2 TB (Standard) or 6 TB (Expedited and Emergency). Customers can send us transfer media or pay for additional storage at the market rate.
Streamlined Data Recovery Process
Free Consultation
Stop using the device and call one of our experts to explore data recovery options.
Free Diagnostic
We examine failed storage at no cost and develop a plan to restore lost data.
Free Quote
Our team presents a detailed report with a free quote and an estimate of success.
Guaranteed Result
Once approved, we recover lost data. You either get your data back, or pay nothing.
Why Choose Secure Data Recovery
Our approach has not changed after almost two decades of recovering data. We remain committed to a secure, transparent process that achieves the best outcome possible. In fact, we have set many privacy and security standards in our industry. Our service also continues to research and develop new methods to restore data on damaged or defective devices.
These are some of the benefits of choosing our professional data recovery services:
- Reliable data recovery services for any storage media or failure type
- Leading 96% success rate
- No Data, No Recovery Fee guarantee
- Cutting-edge hardware and forensic-grade software
- Free inbound shipping, diagnostic, and quote
- SSAE 18 SOC 1, 2, and 3 Audited
- FIPS 140-2 Level 3 Validated
Contact Us To Discuss Your Data Recovery Options
Trust the certified company with flexible data recovery options and tailored plans to deliver the best results. We have decades of experience with all types of data loss and the expertise to restore lost files. Our engineers recover petabytes of important data each year. They can do the same for you.
Call us at 800-388-1266, request help from one of our experts, or find a location to discuss your data recovery options.
Frequently Asked Questions
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How long does the data recovery process take?
It depends. We offer data recovery options for every case and budget. Each of our service plans includes free diagnostics and quotes but features different schedules. The following figures represent typical timelines:
Standard Service
Diagnostics within 72 hours.
Turnaround between 5 and 9 business days.Expedited Service
Diagnostics within 24 hours.
Turnaround between 2 and 4 days.Emergency Service
Immediate diagnostics.
Around-the-clock service.
Less than 48 hours.It doesn’t matter if you need continuous service or have a loose timeline. Our staff can help.
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How much does data recovery cost?
Pricing is based on a number of unique details. Factors include the extent of physical or logical damage and the time investment required to resolve the data loss. As a result, the cost varies from case to case. However, our service provides free diagnostics and quotes to customers so you can make the most informed decision. And we back our work with a No Data, No Recovery Fee guarantee. You get your data back, or pay nothing. It is all part of our commitment to provide complete peace of mind.
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Can you recover data from all types of storage?
Yes. Our specialists can retrieve data from damaged and defective devices regardless of media type and file system. Whether you are looking to extract valuable data from a server or recover deleted files of precious memories. We are the service with a 96% success rate across all devices.
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How do I safely pack and ship my device?
You will need an anti-static bag, bubble wrap, packing foam, and a sturdy box to cushion the device in transit. Tight packaging will reduce the risk of physical damage during shipping.
Visit our shipping and packaging page for expert tips, or call our support team for further instructions.
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Will my data remain confidential?
Absolutely. We will never share your data unless legally required and won’t view your files without direct permission. In addition, we maintain strict security measures to safeguard sensitive data throughout the process. These measures include closed networks, secure servers, access controls, and encrypted external drives. Our certifications set the industry standard for privacy.
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How will you return my recovered data?
We return your data on an encrypted external drive with multi-factor authentication. This hardware prevents unauthorized access to personal info or private data. We can even transfer data over an FTP server if you want a quicker return option.