Virginia Data Recovery Services - Fast & Secure Results

The service was exceptional as they were able to recover a faulty external hard drive. Great communication with the team and prompt responses. I will use Secure Data Recovery again (if needed) as the IT manager with my company.

I had about 3TB of pics on an external drive that I could no longer access. It appears the drive became corrupt. I reached out to secure data recovery and worked with William Strunk. He kept in close contact the whole time, and let me know what to expect. He also let me know how the recovery would work and how much it would cost. It was a tad pricey for me, being this data was just a hobby collect... Read Moreion of photos but at the same time, I wasn''t ready to lose those memories forever. They were able to recover the whole drive and it took less time than expected. I received a new drive back in my possession relatively quick (within a week and a half or so) with all my data recovered. I would highly recommend giving these guys a chance to recover your data. I am very grateful for their time and effort in helping me recover a ton of pictures. Great work by your team at secure data recovery and thanks again!!

I had all of my data saved on a back up drive that was six years old. I did not realize back up drives age, and it was my primary backup for important data and sentimental items (like pictures).

I had an issue with the drive opening and took it to a local IT specialist. I learned this was more of a hard drive issue and was told I needed someone who specialized in data recovery.
... Read Morer />I watched a few videos online to see if I could do it myself. The process proved to be very cumbersome, and I quickly realized if I did it wrong, I could possibly lose everything.

I found Secure Data Recovery in an online search, and I am so glad I did! At first, I was a little nervous shipping off my information to an unknown entity. I preferred to be able to walk in and talk to someone face-to-face.

I called a local data recovery specialist and asked them about their process. I found out they open it up on a workbench in their retail area. I knew from watching videos and having my first conversation with Secure Data Recovery that this was likely not the ideal condition for successful recovery.

Jason Molinaro was amazing. He was able to answer all of my questions and then some. He provided valuable links, explained the process, and explained step-by-step how it works. He was very realistic about the amount of data I could lose, but also explained how their facility and their processes maximize data recovery. In comparing my conversation with Jason and the local data recovery company, I realized I had to go with
Secure Data Recovery.

They made shipping everything to them incredibly easy, and then explained how I would receive it back. I don’t know much about the folks who actually did the data recovery, but I am incredibly grateful for their talent and dedication. They recovered 95% of the data.

My preference is for this to never happen again, but I’m happy to know I have such a trusted company to rely on.

Secure Data Recovery Services have been wonderful! They have been professional and quick! I will definitely be working with Secure Data Recovery Services in the future.

My hard drive failed with no recent backups, and I had lost years of priceless documents, pictures, music and videos, so I turned to Secure Data Recovery, based on the positive reviews I read. My Secure Data Recovery dedicated account representative, Timothy Rutan, lived up to his title and explained the process from start to finish, discussed possible limitations and likely possibilities for rec... Read Moreovery and kept me appraised every step of the way. Although I was in no particular hurry at the time, I was pleased with the quick return of my data. Except for a few corrupted \damaged files they recovered most if not all of my lost pictures, documents, music and videos, all returned in the same folders and subfolders in which I had stored them . When I had a question about opening the disk the recovered data was on, I called the 1-800 number and a representative led me through the few steps successfully. Overall, I rate Secure Data Recovery as a 10 on a scale of 1-10 with 10 being the best! Thank you Tim and all of the experts who recovered my valuable data.

My damage disk was sent to SECURE DATA RECOVERY from a local store. It was acknowledged by email as soon as it was received and the recovery process was described to me by William and Jake. It took two months and I called frequently. Both gentleman answered my questions and finally I received the recovered data. Most of my documents and photos were recovered and rendered in a form that I could... Read More decipher after a bit of a learning curve to find everything.

Yes, it is an expensive venture, explained to me this way: "The first thing, we replaced those damaged heads with functioning ones. It sort of functions like organ donation, we need an exact match from a very similar drive. We then need to trick the drive into accepting the new heads, and the first replacement isn''t always a success. That does require special equipment and needs to be done in a certified, audited, clean room lab in order to avoid any further damage to the drive. My engineers wear hazmat suits and nitrile gloves as well.

Once that is done, we can start imaging the drive with some custom software and begin to clear up some of the other errors the drive had. The hard part is over, we just have to essentially scan the drive, sector by sector to ensure we get all of the data on the drive, error free. That does take some time, most hard drives have billions of sectors and we scan several times to avoid any missed areas. We use custom built PCs and software to do so efficiently. After that is done, we transfer everything onto the new drive we sent you."

I thank the company for a job well done. Adrienne Cannon