Reliable Hard Drive Recovery for Failed HDDs
We set the standard for hard drive recovery services. Since 2007, our certified engineers have maintained a 96% success rate despite dealing with the most challenging cases. We specialize in retrieving data from damaged or defective hard disk drives (HDDs) regardless of failure or model. Our data recovery services include desktops, external hard drives, and RAID setups with multiple disks. Trust the experts who have recovered billions of files for a fast, reliable, and secure data loss solution. Featuring a No Data, No Recovery Fee guarantee for complete peace of mind.
We Helped Thousands Get Their Lost Data Back
With over 6,431 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.
View AllProfessional Hard Drive Data Recovery
Our hard drive recovery experts understand the stress of losing important data. That’s why we still strive to achieve the exceptional outcomes our customers expect. After almost two decades, we have resolved over 100,000 cases with physical damage or logical errors. It doesn’t matter if you need hard drive repair to address mechanical failures or if you permanently deleted files. You could even have a corrupted file system or several failed devices in a large-scale storage environment.
Whatever the issue, we have seen it, and our team can retrieve data from the hard disk drive. Our expertise and commitment set us apart from other hard drive recovery companies.
Streamlined Hard Drive Recovery:
- Free Shipping for Domestic Customers
- Free Diagnostics
- Free Quote
- Flexible Service Options
- No Data, No Recovery Fee Guarantee
- 96% Success Rate
- Class 10 ISO 4 Cleanroom
- Most Industry Certifications
We Recover Data From All Types of Hard Drives
We provide reliable hard drive recovery by using advanced tools and techniques to recover data from all hard drive types. In addition, our state-of-the-art labs have an extensive collection of donor parts for consumer and enterprise disks. As a result, we can repair damaged hard drives and retrieve data regardless of brand, model, form factor, interface, or file system. Our engineers have decades of experience with external and internal hard drives that have stopped working. Lost data in a RAID configuration on a network storage system, virtual machine, or server due to catastrophic failure or ransomware? We offer RAID recovery on NAS, SAN, and other platforms to restore critical files and reduce downtime.
Our hard drive recovery experts are ready to recover your data regardless of the disk or failure type. Call us today to start your case.
Learn More About Our Certified Hard Drive Recovery Services
HDD Data Recovery
As of 2024, HDDs still store most of the world’s data, which makes hard drive recovery more important than ever. Our engineers have the technical knowledge and skills to reverse data loss on any hard drive. Whether it’s an external hard drive or a disk in a workstation or data center, we are here to help. Our team also continues to innovate and evolve alongside new storage and recording technologies. That research means we can adapt to industry trends and satisfy your hard drive recovery needs. Or even develop a custom solution for unique cases with rare drives or exclusive file formats.
SSD Data Recovery
We also provide SSD recovery for computers with a solid-state drive (SSD) as the primary storage device. While NAND flash storage offers more performance for system drives in desktops and laptops, retrieving data from SSDs requires expertise. Our engineers have high-tech soldering stations to fix electronic components and forensic-grade software to gain low-level access. We have resolved data loss on thousands of SSDs across every make, cell type, form factor, interface, and file system. Choose SSD specialists to handle these complex recoveries and return your lost data.
Partnerships With Major Manufacturers
Secure Data Recovery partners with the biggest storage brands and tech companies to assist you best. These close partnerships often supply authentic parts or resources that lead to better outcomes. Plus, in many cases, our hard drive recovery service doesn’t void your warranty, so you can still obtain a replacement. When a digital disaster happens, you want a certified vendor with a track record of trusted results. We meet the highest standards of the largest names in the industry. You can share their confidence that our proven methods will restore your data. Our experience with these companies spans hundreds of hard drive models, from modern disks to legacy media. Here’s a small selection of our partners.
Hard Drive Failure
No hard drive is immune to unexpected failures or data loss. Hard drive failures occur because of physical damage, mechanical breakdowns, and logical issues. Each type covers several data loss scenarios. Some failures have clear warning signs, like hard drive clicking and beeping. Others are more difficult to detect. The following list represents the most common disk failures in hard drive recovery:
- Deletion
- Formatting
- File Corruption
- Encryption
- Ransomware
- Platter Damage
- PCB Damage
- Firmware Damage
- Water Damage
- Fire Damage
- Head Crash
- Motor Failure
- Bearing Failure
- Actuator Failure
- Stiction
Shut down the computer and hard drive upon receiving read errors or noticing a potential failure. Continued use could cause further damage to the disk.
Don’t lose hope if your hard drive fails. Sudden data loss does not have to become permanent. Our hard drive recovery specialists can reclaim what matters most from your device.
HDD Repair for Damaged and Defective Drives
Failed hard drives often require HDD repair to salvage data stored on their magnetic platters. Our hard drive repair experts have cutting-edge tools and thousands of donor parts. We also have a Class 10 ISO 4 cleanroom, which allows fewer particles per cubic foot than other labs in the industry. This infrastructure allows us to deliver hard drive recovery solutions in cases with severe physical damage, corrosion, or electrical failure. We can restore a damaged hard drive to a working condition, extract data from the disk, and transfer files to new media.
We are prepared to repair your hard drive. Whether you need us to safely replace the read/write heads with a comb or transplant an entire assembly.
Reliable Hard Drive Recovery Process
Free Consultation
Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.
Free Diagnostics
We diagnose the issue inside a certified cleanroom and develop a tailored plan to recover data.
Review & Decide
Our team provides a detailed report with a free quote and outlines service options for your case.
Guaranteed Result
You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.
Why Choose Us
Our service is a product of extensive experience, unmatched expertise, specialized tools, constant research, and total commitment to your privacy. These qualities allow us to achieve the best outcomes possible in a short period of time. Even in the most unique cases. On top of it, we deliver those results through a secure, risk-free process with a No Data, No Recovery Fee guarantee. So you can enjoy peace of mind.
Discover the benefits of a professional hard drive recovery service.
Verified Hard Drive Recovery Reviews
Great customer service
I recently used Secure Data to recover some photos and videos from my hard drive. The process was simple and directions were easy to follow. Elliott Fisher was my representative and his communication with me was excellent. He was there to guide me and answer any questions that I may have had. I would recommend this service if you ever need any data recovered for any reason.
Professionalism, dedication, trust
I recently used Secure Data Recovery to recover data from my HDD, and I couldn''t be happier with the results. Among the recovered files were my wedding photos and videos, which were incredibly precious to me. The team did an amazing job and handled everything with professionalism and care.
A special shoutout to Eric Fisher, my dedicated representative, who guided me through every step ... Read More
Outstanding Customer Service
I contacted Jake Gambatese at Secure Data when my external drive stopped working. I had twenty years'' worth of family pictures and countless hours of work enhancing, keywording, and cataloging the images. I have been a graphic designer for 40 years and am very used to technology. This was the first time I needed help recovering unreplasable data. This was not about work that could be redone. Thes... Read More
Secure Data Recovery Services ROCKS
I worked with Jake G. at Secure Data. I had an HDD drive with four years of data that had not been backed up and the drive failed completely. I took it to a local place who did the best they could, but who were unable to recover everything. I found Jake online and from my initial call to the final return, his customer service was outstanding! Kind, compassionate, understanding, very quick and ... Read More
Service So Good We Thought It Was A Scam At First
We had a drive die in a very important central office computer. We tried to recover but finally reached out to the most recommended experts. From the jump our rep, Jason Molinaro, was very responsive! He was so responsive we were actually suspecting the company was a scam since in this day and age you can''t be too careful ( and as a tech person, I''m naturally suspicious)! However, from start to ... Read More
Secure Data Recovery - Excellent Customer Service
For my project, I worked with SDR''s Senior Data Specialist Jake Gambatese. Jake was extremely attentive and supportive throughout every step of the process. An excellent rep.
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Successful Hard Drive Data Recovery
While our service has grown, our mission is unchanged. We want to reunite you with your lost data in a suitable timeframe. No matter how complex your case is. These are the stories of a few of our satisfied customers. Real people who trusted us when it mattered most.
Contact Us To Start Your Hard Drive Recovery Case
Our experts have resolved thousands of hard drive recovery cases and recovered billions of files since 2007. They can develop a fast, reliable, and secure solution for you. That confidence is why we offer free quotes and a No Data, No Recovery Fee guarantee. If we cannot recover your data, then you pay nothing. It is that simple.
Call 800-388-1266, request help, or find a location to start your case. Swiftly regain access to your valuable files and priceless memories.
Frequently Asked Questions
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How long does hard drive data recovery take?
It depends. Each case is unique in terms of the specific device, failure type, and the extent of physical or logical damage. Those details, as well as the amount of recovered data to transfer, affect the recovery timeline. However, we are still committed to offering plans that meet your needs, including emergency data recovery services.
Here are the timeframes of typical hard drive recovery services:
Standard Service
Diagnostics within 72 hours.
Turnaround between 5 and 9 business days.Expedited Service
Diagnostics within 24 hours.
Turnaround between 2 and 4 days.Emergency Service
Immediate diagnostics.
Around-the-clock service.
Less than 48 hours.Speak with one of our experts to discuss your options.
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How much does hard drive recovery cost?
Costs vary based on the time investment required to recover your data. Dozens of factors impact the difficulty of a case. Therefore, we provide free diagnostics as part of our hard drive recovery service. Once our technicians determine the cause of data loss and the steps to restore files, we present a free quote. You can choose whether to proceed when you have the case details. If we cannot retrieve your data, then you pay nothing.
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Can you recover data from a hard drive with physical damage?
Yes. We can restore data on hard drives with damaged platters, read/write heads, and PCBs. Our engineers can also recover data from a failed disk with mechanical wear. We even have experience extracting data from HDDs with fire and water damage following natural disasters. Whatever the issue, our team has the equipment and expertise to repair hard drives and recover stored data.
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Do you retrieve data from SSDs and RAID configurations as well?
Yes. We also recover files from SSDs in desktops and laptops or hard drives in disk arrays. Like HDDs, our experts handle a range of failures on these storage devices and systems, from physical damage to ransomware. We can help restore your data in almost any circumstance.
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Will my data remain confidential?
Absolutely. We store recovered files on a closed network, encrypt data at rest with advanced algorithms, and restrict access. We won’t see the contents of your files unless you explicitly ask our engineers to verify the data. In addition, we follow U.S. Department of Defense standards to wipe all backups within 14 days of recovery. As the first data recovery service with SSAE 18 credentials, our commitment to protecting your privacy is unwavering. Trust us to ensure your personal or private data stays that way.
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How will you return my recovered data?
Our support staff will cover all return options. In most cases, we send your recovered files back to you on an encrypted external drive. We can also transfer data over secure FTP servers or use your preferred media.
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Is free data recovery software an option?
Sometimes. Free data recovery software is an excellent choice for simple cases of logical data loss, such as accidental deletion. These tools are designed to detect deleted data in the disk’s free space and restore files to another device. However, hard drive recovery software has limits. It cannot address data loss caused by physical damage, mechanical failure, or significant file corruption. An engineer is the most reliable option for recovering essential data in those instances.
If you want to explore software solutions, SecureRecovery for Hard Drives® is a free tool for all types of disks. The program is easy to use and compatible with Windows 11, 10, 8, 7, Vista, XP, and 2000. It supports most NTFS and FAT file systems. The software will restore common file types and folder structure.
Note: Improper usage could lead to permanent data loss. Save the tool to a different drive than the one with lost files to avoid overwriting. Assess the value of data before proceeding.
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