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USB Flash & Pen Drive Repair and Data Recovery Services

USB Flash & Pen Drive Repair and Data Recovery Services

Secure Data Recovery Secure Data Recovery has provided reliable USB flash drive and Pen drive recovery solutions since 2007. In that time, our skilled engineers have restored millions of essential files from damaged and defective flash drives. We operate specialized hardware and software to retrieve data from these devices regardless of failure type, model, or file system. Our experience and expertise with NAND flash storage and controllers could make the difference. Trust the experts with a 96% success rate and a No Data, No Recovery Fee guarantee when sudden data loss strikes.

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We Helped Thousands Get Their Lost Data Back

With over 6,472 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

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Flash Drive Repair and Recovery

While USB flash drive repair is complex, it is critical to successful recoveries. These repairs can fix connection issues, faulty components on the circuit board, and severely damaged files. We have customized tools and techniques to address any of these situations and salvage your important data. Contact and contactless soldering stations mean we can perform a range of board-level repairs on a microscopic level.

Our team can also recover raw data or encrypted files from a thumb drive. In addition, we maintain a collection of flash controllers in our labs. That library allows us to work with USB drives regardless of their cell design.

Here are some of the failures we can repair:

  • Bent Connectors
  • Failed Electronics
  • Damaged Firmware
  • File Corruption
  • Malware or Virus
A data recovery engineer working on a failed flash drive to restore lost files.

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How To Recover USB Drive

Flash drives with physical damage require a professional recovery service. However, data recovery software can often resolve cases involving accidental deletion and formatting. We developed our free program, SecureRecovery® for Flash, to reverse these data loss scenarios quickly and restore deleted files. The user-friendly tool scans the flash drive for traces of data and saves it to a new folder.

To recover data from a USB drive when that happens:

  • Install SecureRecovery® for Flash for free and launch the software.
  • Choose Open Partition from the menu.
  • Select the device to scan when prompted and click OK.
  • Choose the files to recover after the scan locates data.
  • Click Save Selected Items to restore the deleted files to a new folder.

Note: Sometimes, software will only locate some deleted or formatted data on the flash drive. In that case, the USB stick might benefit from expert assistance. Contact us to learn more about a tailored approach.

A close-up image of the connectors and circuit board of a USB drive.

Verified Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 160 review(s)
Noah Schmidt

Retrieved Data from a damaged Flash Drive.

They obtained 100% recovery of the data that was on a Flash Drive of mine that had a lot of data on it within four and a half weeks and were very professional and transparent about the process. I would recommend them to anyone who needs recovery of important data.

Verified
Vanessa Johnson

Quick and Efficent

I worked with Jonathan Nguyen who was extremely helpful in my case. He provided timely service updates and always answered all my questions about my damaged USB drive. Secure Data was able to recover 100% of my files and even returned the new drive earlier than expected. I would recommend them to anyone who was in my position because of how quick and easy this whole process was. Thank you to Jonat... Read More

Verified
Ben Jones

Restoring a lifetime of memories

I thought I was going to endure a total loss of a lifetime of pics pictures of my kids. It was the only thing I had after my divorce.
I literally was devastated. I searched online for data recovery options, Secure Data recovery was my choice after reading the reviews. I made the phone call and Scott McMacken took my call and introduce himself professionally. The thought of sending the las... Read More

Verified
Andrew Shoppy

Fantastic Customer Service

I had an outstanding experience with Secure Data Recovery, thanks to Scott M. His knowledge, kindness, and clear communication made a potentially stressful process seamless. Scott thoroughly explained the service options and guided me through every step with ease. I would highly recommend Secure Data Recovery—and specifically working with Scott M.—to anyone in need of professional file recovery se... Read More

Verified
Rebecca Suen

Highly Recommend!

I had a broken flash drive with many important data that needed to be recovered. Secure Data was super professional and efficient throughout the whole process. They were very communicative and helpful, and I was able to have 100% of my data recovered within 3 weeks! They''re a lifesaver!

Verified
Ashley Ludwick

Phenomenal Service

Secure Data restored my important files in a timely manner. The representative working on my case kept me informed and up to date on progress. He was responsive to my inquiries and made this otherwise stressful situation seamless. I am very grateful to the company and it’s employees!

Verified

Efficient and Transparent Process

1

Free Consultation

Stop using the flash drive. Follow the proper procedures to eject it from your computer. Call us 24/7 to receive a free consultation.

2

Free Evaluation

Our engineers diagnose the USB drive and create a plan to restore the lost data.

3

Free Quote

We discuss the case with you. That review includes a forecast of success and free quote.

4

Guaranteed Results

You get your data back, or pay nothing. We return your files on a secure drive.

Flash Drive Not Showing Up

Your flash drive might not show up on a computer for a number of reasons. These hardware, software, and system issues can prevent you from accessing essential data still stored on the device.

We can recover files even if your flash drive is not showing up. Each of our labs has forensic-grade tools that can bypass the controller or file system and directly access NAND chips. These advanced hardware and software systems enable us to retrieve data in challenging conditions. It does not matter if your USB drive has corrupted data or damaged firmware. Our specialists are ready to reunite you with your documents or media files.

Successful Stories for Thumb Drives

Our mission is to provide the best results in the shortest amount of time. We are also committed to our “No Data, No Recovery Fee” guarantee. See some of our happy customers who trusted us to restore their files.

Successful Data Recovery of Damaged Flash Drive

Successful Data Recovery of Damaged Flash Drive

Frequently Asked Questions

  • Can flash drive data be recovered?

    Yes. Data loss on a flash drive does not have to be permanent. We have the experience, expertise, and equipment to restore lost files. Our proven methods have helped thousands of people since 2007.

  • How much does flash drive recovery cost?

    It varies. The eventual cost depends on unique factors, including the flash drive, memory type, failure, and time requirement. Therefore, we provide free diagnostics with our standard service so that we can give a precise, no-risk quote. After approval, we retrieve the data and charge you upon proof of recovery. You can always call us or request help for more details on the process.

  • Are your results guaranteed?

    Yes. We are committed to your case. That’s why we offer a No Data, No Recovery Fee guarantee. You pay nothing if we cannot recover your data.

  • Can corrupted files on a USB be recovered?

    Yes. Our engineers can reconstruct a corrupted file system and restore data scattered across the cells of a USB drive. When you choose us, you get the most reliable service in the industry.

  • How can I recover files from a flash drive for free?

    Sometimes. File recovery software can restore deleted data, but a trained technician is better suited for damaged and defective flash drives.